Legal Documents

Soldbaji Privacy Policy – Your Data, Our Responsibility

Soldbaji places the highest priority on protecting your personal data. This privacy policy clearly outlines how your information is collected, used, and stored.

Last Updated: January 2026 SSL Secured Written in Bengali
Important: This Privacy Policy applies to all services on the Soldbaji (soldbaji.app) platform. By using the site, you are considered to have agreed to this policy.

1. Introduction

Soldbaji is one of Bangladesh's most trusted online betting and gaming platforms. We understand how valuable your personal information is, which is why this Privacy Policy has been created to clearly explain how we handle your data.

This Privacy Policy explains: what types of data we collect, why we collect it, how it is stored, and under what circumstances it may be shared with third parties. It also outlines your rights regarding your data and how to exercise them.

Soldbaji never sells your data. Our Privacy Policy is built in accordance with international data protection standards. We always believe in full transparency.

2. What Data We Collect

Various types of information are collected when you register and use services on Soldbaji. The table below provides a full breakdown:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account management and security notifications
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, browser type, operating system Security & Fraud Prevention
Usage Data Game history, betting patterns, login times Service Improvement & Responsible Gaming
Location Data Country & city (approximate) Compliance with local regulations

Even without direct input from you, our system automatically collects certain device and browsing information. This is necessary to maintain site security and quality control.

3. How Your Information Is Used

Soldbaji uses your data only for specific, legitimate purposes. We never use it unnecessarily:

  • Account Creation & Management: For registration, login, and account security.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC Verification: To verify identity and age, and to maintain the security of the platform.
  • Customer Support: To resolve your issues and provide support.
  • Fraud Prevention: To detect unauthorized access and suspicious activity.
  • Service Improvement: Analyzing data to improve the user experience.
  • Responsible Gaming: To identify patterns of excessive gaming and provide appropriate support.
  • Legal Obligation: To comply with requests from government or regulatory authorities.
  • Bonuses & Offers: Sending you relevant offers based on your preferences (with your consent).
Our commitment: Your information will never be sold to marketing companies or used for irrelevant advertising.

4. Data Storage & Retention Period

Soldbaji does not retain your data longer than necessary. Different retention periods apply depending on the type of information:

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial transaction records Up to 7 years (as required by law)
Gaming History For the duration of active account + 2 years
Log & Device Information 90 days
Support Conversations 3 years
Marketing Consent Data Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified. Where legal obligations require it, certain data may be retained beyond that period, but solely for legal purposes.

5. Data Sharing & Disclosure

Soldbaji does not sell your personal data to third parties. However, information may be shared in the specific circumstances outlined below:

  • Payment Processors: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
  • Legal Authorities: When legally required by court order, regulatory authority request, or money laundering investigation.
  • Security Service Providers: With trusted technology partners to detect fraud and ensure cybersecurity.
  • Business Transfer: In the event of a merger or acquisition, the new entity will be bound by this Privacy Policy.
Please note: Soldbaji never sells or rents your information for marketing, advertising, or any commercial purpose.

6. Cookie Policy

The Soldbaji website uses cookies. Cookies are small text files stored in your browser. The following types of cookies are used on our site:

  • Essential Cookies: For login sessions, security tokens, and core site functionality. Without these, the site cannot function properly.
  • Functional Cookies: Remembers your preferences such as language settings, theme, and more.
  • Analytics Cookies: Helps us understand which parts of the site are used most. This information is completely anonymous.
  • Security Cookies: To detect unauthorized access from multiple devices.

You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect certain features of the site.

7. Your Data Rights

As a Soldbaji user, you have the following rights over your personal data:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your information be deleted.

Right to Restrict Processing

You may request that we stop processing your data for specific purposes.

Right to Portability

You may request a copy of your data in a portable format.

Right to Withdraw Consent

You can opt out of marketing communications at any time.

To exercise any of these rights support@soldbaji.appEmail us at. We are committed to responding within 30 business days.

8. Children's Privacy

Soldbaji is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified during registration, and identity is confirmed through the KYC process.

If we are informed that a minor's data has been collected by mistake, we will immediately close that account and delete the information. If a parent suspects their child is using our platform, please contact us right away.

9. Security Measures

Soldbaji uses industry-leading, state-of-the-art security measures to protect your data. Our security framework is outlined below:

  • 256-bit SSL/TLS Encryption: All data transmitted to and from the site is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of protection at login.
  • Firewall & DDoS Protection: Protecting the platform from cyber attacks.
  • Regular Security Audits: Security reviews conducted by independent experts.
  • Restricted Access: Only authorized personnel have access to specific data.
  • Data Backup: Regular backups are maintained on secure, encrypted servers.

Please note that no data transmission over the internet is 100% secure. While we apply the highest level of protection on our end, you should also keep your account password confidential and report any suspicious activity to us immediately.

10. Third-Party Services

Soldbaji uses trusted third-party technology services that help keep our platform running. Each provider follows their own privacy policy, and we ensure they protect your data too:

  • Payment Gateway: bKash, Nagad, Rocket – only payment-related information is shared.
  • Cloud Hosting: Your data is stored in secure data centers.
  • Analytics Tools: To collect anonymous usage statistics and improve the site.
  • Game Provider: Only the minimum necessary session data is shared when playing third-party games.

Soldbaji is not responsible for the privacy policies of third-party websites. However, we only work with service providers who meet high security standards.

11. Changes to the Privacy Policy

Soldbaji may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date. For significant updates, you will be notified via SMS or email to your registered mobile number.

Continued use of the site after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly.

12. Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated privacy team:

Email

Support@soldbaji.app

Response Time

Within 30 business days

For more information, please visit our FAQ Page View or About Us read.

Soldbaji's Commitment to Protecting Your Data

We treat your privacy as a top priority at every step

Encrypted Storage

All your data is stored with 256-bit AES encryption — virtually impossible for hackers to break. Your data stays safe at all times.

No Sale of Data

Soldbaji never sells your information to third parties. Your phone number and email will never end up in the hands of spam companies — that's our promise.

KYC & Age Verification

A strict KYC process is followed at the time of registration. This protects your account from misuse by others and keeps the platform secure.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. Data that is not required is neither requested nor retained.

Your Data, Your Control

View, correct, or request deletion of your information at any time. We respect your right to control your own data.

Regular Security Audits

Independent cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed promptly.

Play Safe, Bet with Confidence

Your data is fully secure at Soldbaji. Register now and start enjoying the best online betting experience in Bangladesh. Our privacy commitment is always with you.

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