Soldbaji FAQ – Answers to All Your Questions

Each person may only register one Soldbaji account. If multiple accounts are found under the same individual, they will be closed and any associated bonuses may be forfeited. This policy is in place to maintain a safe and fair platform.

KYC verification typically requires one of the following government-issued ID documents:

• National ID Card (NID)
• Passport
• Driving License

A bank statement or utility bill may also be requested as proof of address. All documents must be clear and legible.

On the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address. An OTP or reset link will be sent to you within seconds. Use it to set a new password. If you don't receive the code, wait a few minutes and try again, or contact support.

Some details can be changed before your KYC verification is complete. Once your identity has been verified, you'll need to contact support to update your name or date of birth. Changing your mobile number or email address also requires completing a verification process.

To close your account, email support@soldbaji.app or let us know via live chat. Make sure to withdraw any remaining balance before the account is deleted. Responsible Gaming You'll also find the self-exclusion option on that page.

New members receive a 100% welcome bonus on their first deposit. That means depositing ৳1,000 BDT gives you ৳2,000 BDT to play with. To claim this bonus, Registration complete the form, verify your account, and make your first deposit. For full bonus terms and conditions, Bonus Page View.

Wagering requirements mean you need to place a certain amount in bets before you can withdraw bonus funds. For example, a 30x wagering requirement on a ৳1,000 BDT bonus means you must wager ৳30,000 BDT in total. Requirements vary by bonus, so always read the terms before claiming.

Free spins are typically awarded as part of specific promotions, as a deposit bonus component, or as loyalty rewards. After logging in, you can view your free spins in your bonus dashboard. Head to the designated slot game to use them. Free spins generally expire within 7 days.

Weekly cashback is credited to your account automatically every Monday night. A fixed percentage of your net losses from the previous week is returned to you. There are no wagering requirements on cashback — you can withdraw it directly.

If the wagering requirements aren't met within the bonus validity period, the bonus is automatically forfeited. However, any real winnings generated from the bonus will be retained. Validity periods vary by bonus — typically between 7 and 30 days.

Soldbaji currently supports deposits via the following methods:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: Direct Bank Transfer
• Cryptocurrency: USDT, BTC (selected methods)

Deposits are credited to your account instantly, regardless of the payment method used.

The minimum deposit is just ৳300 BDT. The maximum deposit limit varies by payment method. For withdrawals, the minimum is ৳500 BDT and the maximum is ৳100,000 BDT per day. Higher limits apply for VIP members.

Mobile banking withdrawals are typically processed within 1–4 hours. Bank transfers may take 1–2 business days. Your first withdrawal may take a little longer if KYC verification hasn't been completed. Withdrawals made after midnight will be processed the following morning.

First, wait 15 minutes and refresh the page. If the balance still doesn't appear, email support@soldbaji.app or contact us via live chat with a screenshot of the transaction and the transaction ID. We'll resolve it as quickly as possible.

Soldbaji offers betting on more than 30 sports, including cricket, football, tennis, badminton, kabaddi, volleyball, and basketball. Special odds are available for Bangladesh and India cricket matches. For more details, Sports Events View page.

Live betting lets you place bets on matches in real time as they unfold. Odds shift with the flow of the game, so the quicker you act, the better the odds you can get. Live scores and match stats are visible directly in the live betting window.

In most cases, a bet cannot be cancelled once it's confirmed. However, if the cash-out feature is available, you can settle your bet before the match ends — possibly at a lower return, but with reduced risk of a full loss. Cash-out is not available on all bets.

If a match is cancelled or abandoned, the full stake for that bet is refunded. For accumulator bets, the cancelled leg is removed and the remaining legs are settled as usual. If the result takes more than 24 hours to be announced, please contact support.

Yes, Soldbaji is a licensed online gaming platform. We use SSL encryption to keep all your transactions and personal information secure. Game fairness is regularly verified through independent third-party audits.

Go to Account Settings and look for the 2FA option under the "Security" section. You can enable it using Google Authenticator or SMS-based OTP. Once 2FA is active, you'll be asked to enter a one-time code along with your password each time you log in. This is the most effective way to keep your account secure.

Contact us immediately at support@soldbaji.app or via live chat. Our security team will temporarily lock the account and begin an investigation. Reset your password and enable 2FA. Do not click any suspicious links or share your login credentials with anyone.

Soldbaji never sells your personal information. Your data is only used for payment processing and legal compliance purposes. To learn more, Privacy Policy Read more.

Soldbaji offers thousands of games including slots, Live Casino, table games, fishing games, crash games, and virtual sports. Top providers like Evolution, Pragmatic Play, and Microgaming are all available. New games are added regularly — check them out New Games Visit page.

Yes, Soldbaji is fully mobile-optimized. All games can be played through the browser on both Android and iOS devices — no separate app download required. With a stable internet connection, even live games run smoothly.

All games on Soldbaji use a Random Number Generator (RNG) tested and certified by accredited third-party agencies. This means every outcome is completely random and cannot be manipulated in any way. Live Casino games are streamed in real time with live dealers.

Go to the "Responsible Gaming" section in Account Settings to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period. For more details, Responsible Gaming View page.

Self-exclusion means voluntarily blocking access to your own account, either temporarily or permanently. You can close your account for 30 days, 6 months, or indefinitely. During this period, you won't be able to log in and no promotional emails will be sent to you. Contact support to submit a request.

If you're struggling to control your gaming, don't hesitate to seek help. Soldbaji always promotes responsible gaming. Contact our support team or Responsible Gaming Find support organization details on that page.